Improving Situation Awareness in Clinical Practice
Situation Awareness—Bridging Neuroscientific and Human Factors/Ergonomics Perspectives and Implications for Clinical Practice
Stavros Prineas
- Department of Anaesthetics and Pain Management, Nepean Hospital, Sydney, Australia
OPEN ACCESS
PUBLISHED: 30 April 2025
CITATION: Prineas, S., 2025. Situation Awareness and Bridging Neuroscientific and Human Factors/Ergonomics Perspectives and Implications for Clinical Practice. Medical Research Archives, [online] 13(4).
https://doi.org/10.18103/mra.v1 3i5.6457
COPYRIGHT: © 2025 European Society of Medicine. This is an open- access article distributed under the terms of the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited.
DOI https://doi.org/10.18103/mra.v1 3i5.6457
ISSN 2375-1924
ABSTRACT
A key challenge for clinicians is to make sufficient sense of what is happening around them to anticipate what might happen next and take timely action. This review article examines the theoretical basis of Situation Awareness (SA) – defined by Endsley as “the perception of the elements in the environment within a volume of time and space, the comprehension of their meaning and a projection of their status in the near future” (SA Levels I, II and III respectively) – and its relevance to clinical practice. SA is fundamental to good decision-making, and in turn to safe and effective human performance. Traditional models of clinical history taking / examination / investigation / diagnosis / prognosis align with the basic components of SA and can be further refined when viewed through the prism of SA, and its scope further extended by incorporating psychological, neurocognitive and statistical (Bayesian) perspectives.
Stress, fatigue and environmental noise/distractions can significantly impair SA, while other factors can significantly improve it. Experts experience a different perceptual world to novices, and techniques that may accelerate the acquisition of expert clinical SA (e.g. deliberate reflection, simulation, ergonomic environmental design etc.) could be beneficial to clinical practice. Moreover one can distinguish individual SA from ‘shared’ or ‘team’ SA, where specific communication, teamwork and leadership skills become relevant. Clinical emergencies and crises usually entail greater urgency, ambiguity, volatility and uncertainty, and impose a greater challenge on clinicians to form adequate SA in real time. Examples of SA in everyday clinical practice and the extent to which SA can be improved by adapting the clinician (through training) and/or adapting the work environment (through workplace/organisational design) are discussed.
Keywords: Situation Awareness, Neuroscience, Cognition, Human Factors, Ergonomics, Medical Education, Patient Safety
Introduction and Rationale
A key challenge for clinicians is to make sufficient sense of what is happening around them to anticipate what might happen next and take timely action, and for clinical teams similarly to function under a shared mental model. Situation awareness (SA) is an important human factors/ergonomics (HF/E) concept which arguably underpins all other non-technical skills such as perception of risk, communication, teamwork, leadership and managing automation.
This review article seeks to define SA and examine its counter-intuitively plastic and dynamic nature from several perspectives, in order to show the links between our current neuroscientific understanding of how the brain processes information and the practical aspects of the applied cognitive psychology underpinning the concept. The article will then explore more directly how SA relates to clinical practice, the factors that affect SA in healthcare environments, the differences between novice and expert SA, the extended concepts of team, shared and distributed SA, and finally the implications of SA for medical education and the design of healthcare systems more generally. Examples will be taken from anaesthetics and critical care (the author’s field of clinical expertise) however the concepts can in principle be readily extrapolated to other healthcare domains.
Definition of Situation Awareness
The roots of SA can be found in classical writings of military strategists such as Sun-Tzu (“know your enemy”)¹ and von Clausewitz (“knowledge of circumstances”)², emphasising recurrent themes of gathering intelligence and understanding/anticipating your opponent. Endsley defined SA formally as “the perception of the elements in the environment within a volume of time and space, the comprehension of their meaning, and a projection of their status in the near future”.³˒⁴ SA can be deconstructed into three levels: Perception, Comprehension and Projection.
Level I Situation Awareness – Perception
The first level of SA relates to perception of the status, attributes and dynamics of elements in an environment. It corresponds to the traditional framework of clinical assessment – reviewing a patient’s chart, taking a history, examining the patient, observing monitors, ordering investigations, consulting/conferring with colleagues etc. The ability to ask the right questions, to examine methodically and to navigate electronic medical record systems are all learned skills. Even when proficiency is gained, other factors can impair the ability to perceive key elements of a clinical situation (see below).
Level II Situation Awareness – Comprehension
Level II corresponds to the forming of a mental model that makes sense of clinical findings – a clinical impression, a working diagnosis plus differential etc. History and examination often suggest a range of likely conditions; there may be atypical presentations of less likely conditions. The ability to assign differential weight to a range of possible diagnoses and to adapt in the light of new information is learned over time through conscious reflection of aggregated experiences. Understanding how a range of contextual and environmental factors (clinical urgency, remote location, limited resources, operating in the middle of the night, interpersonal conflict etc.) can impact on human performance is part of Level II SA.
Level III Situation Awareness – Projection
The “brass ring” of SA is the ability to use one’s clinical understanding of a situation to predict what will happen in the future and to act on that prognosis in a timely manner – not only to manage complications, but ideally to prevent them from happening. Pilots are taught to make sure ‘the brain is always five minutes ahead of the plane’; anaesthetists are taught to ‘think five minutes ahead of the vapour’. Examples of effective Level III SA strategies in clinical practice include the “Between The Flags” system of vital signs monitoring to alert staff to trends of patient deterioration⁵ and the evolution of Cardiac Arrest Teams to Medical Emergency Teams (MET), designed nowadays to manage not only arrested patients, but also deteriorating patients pre-arrest, thereby reducing overall mortality.⁶
The Dynamics of Situation Awareness
The serial logic underpinning this model (perception → comprehension → prediction) is intuitively appealing but serves only as the foundation of a network of more complex cognitive processes as observed in the real world (see Fig. 1). The next few paragraphs take a deeper dive into the neural basis of cognition seeking further insight into how SA is generated and maintained.
Figure 1. Situation Awareness
SYNAPTIC PLASTICITY
Information in biological brains is not held in binary digital packets the way it is stored in computers. Humans are born with a rudimentary ‘firmware’ of neuroanatomical connections but the ability to process, retain and recall information relies upon activation dependent synaptic plasticity (ADSP)⁷ occurring not just in infancy but throughout our lifetime. New experiences result in firing of neurons along a myriad of pathways; repeated stimulation along the same pathway within a critical timeframe results in an increase in the number of synaptic connections between activated neurons as well as a lowering of the neurotransmitter threshold for future stimulation. These make it more likely that subsequent stimulation will trigger the same pattern of firing. This biasing or synaptic weighting is fundamental to Hebbian learning, colloquially summarised as ‘neurons that fire together wire together’.⁸
Synaptic plasticity is how the brain codes information about the world. Studies of taxi drivers demonstrated that subjects trained in ‘The Knowledge’ of navigating London streets over a period of years acquired significantly larger posterior hippocampi than controls, postulated to be as a direct result of ADSP.⁹ This plasticity occurs not only in the hippocampus but wherever multipolar interneurons connect and interact throughout the brain; so most of the experiential ‘biasing’ of processed information about the world that the brain retains occurs beneath the level of consciousness. Synaptic weighting is happening all the time, even while we sleep.¹⁰ Thus
the organ we use to experience and understand the world is constantly, often imperceptibly changing. to paraphrase Heraclitus, “No person can enter the same river twice, for it is not the same river and they are not the same person”.¹¹
MENTAL MODELS AND SCHEMATA
The challenge for any brain is to discern meaning from the chaos of information about the self and the world around it in real time with only the limited processing power at its disposal. Through natural selection it appears that early neural networks acquired the ability to filter and ‘chunk’ aggregate neural activity into crude summary packets of that activity. These mental ‘models’ – precursors of ‘meaning’ – are refined by the hierarchical winnowing of information through intense competition between activated neural pathways in the midbrain, limbic system, hypothalamus, thalamus and ultimately the cerebral cortex.
The statistician George Box made the famous observation that “all models are wrong, but some are useful”.¹² All the models created by the brain are ‘wrong’ in so far as they are at best rough approximations; however many prove useful through the outcomes they produce. Useful models are retained, refined and become schemata,¹³ repertoires of thinking patterns and behaviour that run in the background or are activated by specific triggers. Collectively these subconscious ‘best guesses’ can be thought of as the brain’s ‘autopilot’, traditionally assigned to the basal ganglia but, like most higher order cognitive functions, now thought to be distributed across a much wider “default mode network” of brain structures.¹⁴
The increasing sophistication of information processing and modelling by central nervous systems can be tracked across species through key evolutionary steps from early metazoans to modern-day humans over hundreds of millions of years:¹⁵˒¹⁶ from the ability to focus attention by enhancing certain neural inputs while inhibiting others, to learning through physical trial and error (pavlovian conditioning), to the ability to imagine future states, abstracted learning through imagined trial and error (counterfactual or ‘what if’ learning), to modelling one’s own state of attention and that of others,¹⁷ and ultimately to the rich, ‘meaningful’ subjective experience that is human consciousness.
THE BAYESIAN BRAIN
In the traditional SA model, clinicians learn to evaluate complex clinical information from a range of sources (Level I SA) to arrive at probable diagnoses (Level II SA) and prognoses (Level III SA). This can be seen as a ‘bottom-up’ approach to cognitive processing – sensory inputs drive initial conscious perceptions, which are serially processed by higher cognitive centres. However, a wealth of research on various optical, sensory and cognitive illusions¹⁸˒¹⁹˒²⁰˒²¹ suggests that there is much more to how the brain forms conscious perceptions.
In the ‘Bayesian Brain Hypothesis’ (BBH)²²˒²³ the brain is treated as ‘statistical inference engine’²⁴ which is constantly and unconsciously trying to predict future states on the basis of past experience. Clinicians are most familiar with Bayesian theory when evaluating medical investigations and their predictive value based on specificity, sensitivity, false positives and negatives etc.²⁵ The effect of prior knowledge on probabilistic predictive power is often counterintuitive, shown most elegantly by the ‘Monte Hall Problem’²⁶ and other cognitive paradoxes. BBH is often described as a ‘top-down’ theory of cognition – our conscious perceptions of the world are to a large extent shaped by context and prior knowledge. The eyes are more than mere cameras; they ‘see’ what brain predicts they should see, calibrated as needed by salient sensory inputs (e.g. see Fig. 2).
Figure 2. The Cat Sat on the Mat
BBH has implications for more traditional models for SA predicated on ‘bottom-up’ cognitive processes. ‘Top-down’ elements better explain how with time and reflected experience, the serial hierarchy of perception-comprehension-projection becomes less distinct; prior diagnoses and prognoses shape future perceptions and perceived likelihoods, and the three levels of SA tend to coalesce into a single gestalt which form the basis of expert SA (see below).
SYNTHESIS
In summary, several relevant threads emerge. First, our picture of the world is built and maintained through patterns of synaptic weights reinforced by prior experiences which bias information processing from the perceptual level upwards. Second, parts of the brain are constantly competing with each other – some win, some lose (often for reasons not consciously apparent to us) but they all nevertheless effect plastic changes across the brain whenever they are active, even when we sleep. Third, what we understand as ‘consciousness’ represents only a fraction of the massive amount of biased information about the world that the brain has already stored and continues to process throughout our lifetime. Next, the models formed by the brain are fundamentally crude ‘executive summaries’ of complex neuronal activity whose sophistication and utility in humans are the culmination of millions of years of evolution. Finally, our sense of reality in any given moment lies somewhere between perception, memory and prediction: consciousness is not just driven from the ‘bottom up’ by our senses but also from the ‘top-down’ by our subconscious ‘schemata’ and ‘autopilot’. The world we ‘see’ is framed by an often arcane mix of what we have seen before and what we hope to see, as the Bayesian brain’s ‘best guess’ of reality. All of these elements have implications for how SA is elaborated and susceptible to a range of biological and non-biological factors.
Inattentional Blindness and Manipulating Perceptions
Under certain circumstances our senses do not render faithfully what is in front of us. Entertaining examples of ‘inattentional blindness’ are Simons and Chabris’ notorious Basketball Video²⁷˒²⁸ and Wiseman’s ‘Amazing Colour Changing Card Trick’.²⁹ These videos illustrate how perception itself can be altered and indeed misdirected by distractions or other cognitive activities such as focusing intently on a task. Medical hypnosis, a technique which allows a patient’s past memories of joyful or pleasant sensations to be experienced vividly as if they were in the present, has been shown to relieve anxiety and pain in a range of invasive procedures under local anaesthetic.³⁰˒³¹˒³² This is not only evidence of the manipulability of SA, but also an indicator of the practical benefits of understanding the plastic nature of SA in clinical environments.
Novice vs Expert Situation Awareness
Abundant research into Naturalistic Recognition Primed Decision Making (NDM or RPDM) has demonstrated that highly attuned SA is fundamental
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