Implementation of Cybersecurity systems in Teleradiology Services- Best Practices

Abstract

Teleradiology services provides access to healthcare services by allowing radiologists to interpret medical images remotely particularly in rural or underserved regions, while enabling faster diagnostics and treatment. In the last twenty years, the increased internet penetration and digital infrastructure, technological advancements such as Radiology Information System, Picture Archiving and Communication Systems and application of deep learning algorithms in imaging technology has resulted in the significant growth in this field but has also engendered a significant cybersecurity concern. It is important for providers and users to be constantly vigilant and to implement strong information security practices to protect against cyber-threats and to ensure the confidentiality, integrity, and availability of patient data. With cyber threats evolving at an alarming rate, every employee plays a crucial role in protecting an organization from potential attacks. Employees are often the first line of defense, acting as gatekeepers against breaches, phishing scams, and other malicious activities. Therefore, regular employee training is a crucial aspect of the successful implementation of cybersecurity systems. This article provides an overview of the best practices that an ideal cybersecurity system of a teleradiology service provider should follow. An ideal cybersecurity workflow in a teleradiology reporting system should include risk assessment, policy and procedure development, network security through firewalls, data and image encryption, regular employee training, incidence response plan and continuous monitoring and evaluation of the cybersecurity system. A deep understanding of the topic is integral in ensuring the safe, secure and successful implementation of teleradiology in healthcare.